Effective Date: December 17, 2024
At Ramlah Watches, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines our shipping procedures, costs, and estimated delivery times.
Shipping Locations
We currently ship to the following regions:
- Netherlands & Belgium: Free shipping on all orders.
- European Union (EU) Countries: Standard shipping available.
- United Kingdom (UK): Fixed shipping rate.
- International Shipping: For international orders outside the EU & UK, please contact us to discuss shipping availability and costs.
Shipping Costs
- Netherlands & Belgium: Free shipping.
- EU Countries & UK: Shipping costs vary by destination and are calculated at checkout.
- International Orders: Shipping availability and costs are determined on a case-by-case basis. Please contact us for details.
Delivery Times
- Netherlands & Belgium: 2-5 business days.
- EU Countries: 3-8 business days, depending on the country.
- United Kingdom: Approximately 6 business days.
- International Orders: Delivery times vary. Contact us for an estimate.
📌 Delivery times are estimates and may be subject to delays due to customs processing or other unforeseen circumstances.
Order Processing
- Orders are processed within 1-2 business days (Monday to Friday).
- You will receive a confirmation email with tracking information once your order is shipped.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email to monitor the delivery progress.
Address Accuracy
- Please ensure your shipping address is accurate and complete before placing an order.
- Ramlah Watches is not responsible for delivery issues due to incorrect or incomplete addresses provided by customers.
Customs and Import Duties (UK & International Orders)
- Orders shipped outside the EU may be subject to customs and import duties, which are the responsibility of the customer.
- Please check with your local customs office for applicable fees before ordering.
Delayed or Lost Packages
If your package is delayed or lost, please contact us at [email protected], and we will assist you in resolving the issue.
Contact Us
For international shipping inquiries or any shipping-related questions, please contact:
📍 Ramlah Watches
📧 Email: [email protected]
📞 Phone: +31 6 2305 8307